Privacy Policy

This policy explains what we do with your information when you visit this store or place an order. We've tried to write it in plain English rather than legal language.

Last updated: 11 September 2026

Who we are

VALLIÈRE is an online store selling watches to customers in Australia. The business is operated from Israel.

[REPLACE: legal owner's name and contact address]

What we collect

  • When you order: your name, email address, shipping address, phone number, and what you bought.
  • When you pay: your card details go directly to our payment provider. We never see or store your full card number.
  • When you browse: your device type, browser, approximate location, which pages you looked at and how you found us. This comes from cookies and similar technology.
  • If you email us: whatever you choose to tell us.

Who we share it with, and why

We do not sell your information to anyone. We share it only where it's needed to get your order to you:

  • Shopify — runs this store, processes your order and hosts our data.
  • Our payment provider — takes the payment.
  • AutoDS — the software that passes your order to our supplier.
  • Our supplier — the manufacturer who packs and posts your watch.
  • Advertising and analytics providers — such as Meta and Google, where we run ads or measure traffic.

Your order is sent overseas — you should know this

Our watches are made and shipped from China. To post your order, your name, address and phone number are passed to our supplier there. There is no way to send you a parcel without doing this.

Our own business is based in Israel, and your order information is accessible to us there.

Information held in these countries may not be protected by the same privacy laws that apply in Australia. By placing an order, you consent to this transfer.

Cookies

This store uses cookies to keep your cart working, to remember your preferences, and to measure how people use the site. You can block or delete cookies in your browser settings, but parts of the store may stop working properly if you do.

How long we keep it

We keep order records for as long as we need them to handle returns, warranty claims and tax obligations. Marketing contacts are kept until you unsubscribe.

Your choices

  • You can ask us what information we hold about you.
  • You can ask us to correct it if it's wrong.
  • You can ask us to delete it, unless we're required to keep it.
  • You can unsubscribe from marketing emails at any time using the link in any email.

Email us and we'll respond within 2 business days.

Children

This store is intended for adults. We don't knowingly collect information from anyone under 16.

Changes

If we change this policy we'll update the date at the top of this page.

Contact

[REPLACE THIS LINE WITH YOUR SUPPORT EMAIL BEFORE YOU START SELLING]